The Ultimate Back-up In A Worst Case Scenario

“At all 5 of our locations, we have systems that allow us to distinguish between new, exisitng and VIP guests. We also know their history and preferences—Allowing us to anticipate their every need, even coffee choice! What's the Secret? SalonBiz! It enables us to provide a world-class customer experience—and our sales have grown for 15 consecutive years.”

John DiJulius III, John Robert's Spa
Cleveland, OH
A SalonBiz customer for 13 years
johnrobertsspa.com

Learn how to use Customer Queries

“For Salon and Spa Visage, the RIC device equals profitability. Cycle counts take minutes not hours. Labor costs are down. And we have the right products for staff and clients, which drives sales up. Plus it's a breeze to use. Just plug it in and go.”

Frank and Belinda Gambuzza, Salon and Spa Visage
Knoxville, TN
thevisagegroup.com

Learn more about RIC

“Part of our mission is to provide our guests with outstanding customer service—SalonBiz has allowed us to achieve that in both our salons and institutes. The ability to up-sell services and products utilizing the customer history feature allows us to recommend products and services our guests will love. Whenever needed, the SalonBiz help desk is just a phone call away.”

Thom Ciarniello, Casal's de Spa & Salon
Las Vegas, NV and Canfield, Warren and Poland, OH
A SalonBiz customer for 7 years
casalsspa.com

Learn to use Customer Queries

“With WebBiz, we're booking more appointments that ever—our customers can book online, anytime. They book when we're closed, they book when we're on the phone with other customers... It's like having a 24-hour front desk person! And it frees up our front desk team to help existing customers, making our customer service the best its ever been.”

Mark Dearinger, Dearinger Salon
San Diego, CA
A SalonBiz customer for 13 years
dearinger.com

Learn more about WebBiz

“It's smart business! The expense to manage our database has dropped almost 75% and the peace of mind for database security is invaluable. With SalonBiz managing my server, I know exactly who to call with any tech issues—It makes problem solving so much simpler.”

Heath Smith, Jackson Ruiz Spa
Austin, TX
A SalonBiz customer for 9 years
jacksonruiz.com

Learn more about SalonBiz HA

“We've used SalonBiz HA for 3 years and wouldn't look back! We have more storage room without our bulky server, lower I.T. support costs and fewer tech headaches– their specialists handle our upgrades and maintenance. It's more than paid for itself.”

Will Ihloff, Ihloff Salon and Spa
Tulsa, OK and Kansas City, KS
A SalonBiz customer for over 9 years
ihloffspa.com

Learn more about SalonBiz HA

“After reviewing many of the POS software packages created for our industry, I’ve determined SalonBiz outclasses them all. It’s user-friendly, easy to customize for exactly what we need, is a powerhouse for reporting...and the tech support is absolutely world-class.”

Scott Buchanan, Scott J SalonSpa
New York, NY
a SalonBiz customer for 12 years
A 2008 Salon Today Top 200 Salon
scottj.com

Chat with a tech

"I’ve had SalonBiz since the beginning and can’t imagine running my business without it. With streamlined accounting and up-to-date inventory snapshots, managing my cash flow is easy. The instant access to customer history and preferences helps save time on consultations, allowing us to give superior customer service. SalonBiz is truly an all-inclusive management solution!"

Laura Berrio, Aspen Falls Salon Spa
Jupiter, FL
A SalonBiz customer for 3 years
www.aspenfallsaveda.com

“We have multiple locations and the need for a single customer database for marketing purposes. SalonBiz is the only company that has a proven track record for providing this. It allows us instant access to all of our customers and is an easy way to sell and redeem gift certificates, a critical part of any salon’s cash flow.”

Ed and Nancy Brown, Ladies & Gentlemen Salon Spa
Mentor and Lyndhurst, OH
SalonBiz customers for 15 years
www.ladiesgentlemen.com

"One of the best SalonBiz features is the online user guides. Virtually every function and report is covered completely, allowing new users to easily learn and use the program. Even as a veteran user, I find myself referring to the guides to learn new, as well as legacy functions.”

Richard Hill, Eden Salon & Spa
Oklahoma City, OK
A SalonBiz customer for 9 years
A 2008 Salon Today Top 200 Salon
www.edensalon.com

Check out our user guides

“SpaBiz is one of the major reasons we are able to provide such exceptional customer service. Since it allows us to keep such detailed information on each client, we have the ability to consistently surprise them with personal touches during every visit.”

Jenn Zapisek, Art + Science
Philadelphia, PA
A SalonBiz customer for 5 years
A 2008 Salon Today Top 200 Salon
www.artplusscience.com

Learn to use customer files

“What I love about SalonBiz: When a client is on the check-out screen I can make changes to the appointment without having to check him/her back to the check-in screen.”

Kathy Fennessy, Hoshall's Salon & Spa
Folsom, CA
A SalonBiz customer for 8 years
A 2008 Salon Today Top 200 Salon
www.hoshalls.net

Learn to use the all-in-one check-in screen